How much does it cost?
Pay-as-you-go: Simple usage-based pricing means you don’t get locked into big contracts.
With STUCC there are no setup costs and no monthly agent fees or licence fees. You only pay for the connections.
Connection fees
There are two types of connection fees that apply: a STUCC connection - and a call destination fee.
- The STUCC connection fee applies from the moment an agent requests a connection until the telephone call with the called person is terminated.
- The call destination fee of an outbound or inbound call will be charged from the moment the call is answered until the moment the call is terminated.
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Where do you want to call to?
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Select the country you want to call.
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Outbound |
Euro1) |
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| Switzerland, landline | 0.1020 €/min | USD/min |
| Switzerland, mobile (Lycatel, Orange, Sunrise, Swisscom) | 0.1939 €/min | USD/min |
| Switzerland, mobile other | 0.2245 €/min | USD/min |
| Switzerland, special | 0.2245 €/min | USD/min |
Inbound |
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| via Internet (VoIP/SIP) | 0.0069 €/min | USD/min |
| via traditional telephony network (PSTN) | 0.0079 €/min | USD/min |
STUCC connection |
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| Agent connection2) | 0.0097 €/min | USD/min |
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Unless otherwise stated, taxes are not included in STUCC prices. All applicable taxes are payable by the customer. STUCC prices are in Euro and are subject to change. Additional fees may apply. All connections will be billed per started minute (60/60 increment).
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If you are using a PSTN connection rather than VOIP/SIP, an additional phone call at the cost of an outbound call to your agent phone number will be charged. When additional functions such as connectors to external databases, CRMs or services, as well as when using the accounting module 'Activities' are activated, additional costs will be charged.